Frequently Asked Questions

In-Home Meal Prep

What is in-home meal prep service?

It is weekly service where a personal chef comes to your home to prepare meals that are personalized to you and your family’s needs.

Where do you offer in-home meal prep?

New York City - serving Manhattan, Brooklyn and Queens.

What is your rate?

Services start at $350 + the cost of groceries.

  • Rates vary depending on your package (your needs, how many meals you’re looking for, specific nutritional requirements, dietary restrictions, allergies, and similar factors)

  • Cost of groceries range from $100-$300, which varies based off of shopping preference, ingredients and size of family.

What’s included in this service?

  • A consultation to discuss your meal preferences and dietary restrictions/allergies

  • Menu planning customized to your needs

  • Grocery shopping (via your online grocer)

  • Prep and cooking

  • Storing your meals

  • Cleaning up the kitchen area

What do you mean by “via your online grocer” when it comes to grocery shopping?

We are still responsible for your grocery shopping, however we do it slightly different. Once we have discussed your weekly menu - set us up with your preferred online grocer (Ex: Fresh Direct), chef will place orders and have it delivered to your home prior to your the date of service. By doing this, you as the client, have full knowledge of the source of your produce, the quality and freshness. In addition, this automatically directly bills under your online grocer’s account, therefore one less thing to worry about.

If we’d like to have the chef shop for our groceries in-person rather than using online grocer, is that possible?

Yes! We can accommodate to that. Please add that when sending in your inquiry and we can discuss via email/call.

How does payment work?

An invoice will be sent to you.

New clients: A 50% deposit is due seven (7) days before each new cilent’s first service date, this secures your booking and other necessities needed to prep before day of arrival. The remaining balance must be paid a day prior to or on the date of service upon chef’s arrival.

Regular clients: Payments must be paid a day prior to or on the date of service upon chef’s arrival.

Is there anything I need to prepare before chef’s arrival?

Food storage: Have proper food containers set aside and space in your refrigerator to store your prepared meals.

Equipment/cleaning supplies: These are the required equipment to execute your meals: cutting boards, mixing bowls, pots/pans, baking sheets and etc. Find the full list here - equipment list

Rescheduling & Cancellations

If you need to skip a week, cancel or reschedule due to travel or other obligations, please notify us as far in advance as possible or at least 3 days (72 hours) in advance; any cancellations made after the 3-day grace period will be charged a cancellation fee.

Charcuterie

What areas in NYC do you serve?

We offer pickup and deliveries within Brooklyn, Manhattan and selected areas in Queens.

Is there a delivery fee?

Yes, there is a flat-rate $10 delivery fee that will be added to your order, if applicable

How do I order?

You can order for pickup or delivery by filling out the form found under the Charcuterie tab.

How far ahead should I order?

The earlier the better. Orders must be placed at least one (1) week in advance before date of pickup/delivery.

How does payment work?

An invoice will be sent to you. Invoices must be paid within three (3) days to confirm your order.