Frequently Asked Questions

In-Home Meal Prep

What is in-home meal prep service?

It is weekly service where a personal chef comes to your home to prepare meals that are personalized to you and your family’s needs.

Where do you offer in-home meal prep?

New York City - serving Manhattan and Brooklyn.

What is your rate?

Services start at $350 + the cost of groceries.

  • Rates vary depending on your package (your needs, how many meals you’re looking for, specific nutritional requirements, dietary restrictions, allergies, and similar factors)

  • Cost of groceries range from $100-$300, which varies based off of shopping preference, ingredients and size of family.

What’s included in this service?

  • A consultation to discuss your meal preferences and dietary restrictions/allergies

  • Menu planning customized to your needs

  • Grocery shopping (via your online grocer)

  • Prep and cooking

  • Storing your meals

  • Cleaning up the kitchen area

What do you mean by “via your online grocer” when it comes to grocery shopping?

We are still responsible for your grocery shopping, however we do it slightly different. Once we have discussed your weekly menu - set us up with your preferred online grocer (Ex: Fresh Direct), chef will place orders and have it delivered to your home prior to your the date of service. By doing this, you as the client, have full knowledge of the source of your produce, the quality and freshness. In addition, this automatically directly bills under your online grocer’s account, therefore one less thing to worry about.

If we’d like to have the chef shop for our groceries in-person rather than using online grocer, is that possible?

Yes! We can accommodate to that. Please add that when sending in your inquiry and we can discuss via email/call.

How does payment work?

An invoice will be sent to you.

New clients: A 50% deposit is due seven (7) days before each new cilent’s first service date, this secures your booking and other necessities needed to prep before day of arrival. The remaining balance must be paid a day prior to or on the date of service upon chef’s arrival.

Regular clients: Payments must be paid a day prior to or on the date of service upon chef’s arrival.

Is there anything I need to prepare before chef’s arrival?

Food storage: Have proper food containers set aside and space in your refrigerator to store your prepared meals.

Equipment/cleaning supplies: These are the required equipment to execute your meals: cutting boards, mixing bowls, pots/pans, baking sheets and etc. Find the full list here - equipment list

Rescheduling & Cancellations

If you need to skip a week, cancel or reschedule due to travel or other obligations, please notify us as far in advance as possible or at least 3 days (72 hours) in advance; any cancellations made after the 3-day grace period will be charged a cancellation fee.

Catering

Where do you offer catering?

New York City - serving Manhattan, Brooklyn and Queens.

How much notice do you need for a new catering order?

At least 10 business days ahead of time (We are able to accommodate last minute inquiries depending on availbility). The earlier we receive your inquiry, the better! Our bookings are confirmed on a first-come, first serve basis and dependent on availability.

We require a deposit to secure your date of booking so it is not released to other candidates (Bookings are not secured if deposit has not been made). If you would like to inquire for an catering event less than 10 days, please note that full payment is required.

What should I know before I contact you for an catering inquiry?

  • Event date + time

  • Guest count

  • Venue address

  • Occasion - What are you celebrating? What is the event for?

  • Budget

  • Type of servce:

    • Buffet style

    • Seated dinner (Plated or Family style)

    • Passed hor d’oeuvres

    • Stationary hor d’oeuvres

    • Drop-off catering (With set up or not)

  • On-site kitchen - Does your event space/venue have a kitchen?

  • Rentals/Disposables - If you need rentals or disposables for your event.

What if I don’t know any of these details yet?

Don’t worry! Shoot us an email and we can help guide you through the inquiry process.

Do you provide waitstaff?

As we are not a full-service catering company, we unfortunately do not provide waitstaff, only food and beverage. However, we would be happy to recommend reputable event staffing companies in the area to assist with your needs

Do you provide disposable utensils, serveware, etc?

We have disposable utensils, serveware and other items available for a separate charge.